Privacy Policy

Knarrative ("we", "us"), Vienna, VA, operates knarrative.app. This policy covers what we collect and why.

What we collect

Account data. Your email address and a one-way hashed password. We never store your password in readable form.

Content you paste. Resumes and job descriptions you submit for tailoring. These are sent to the AI writing model that produces your package and are stored with your account so you can download your results later. We do not use your content to train models and we do not sell it.

Free resume score. Text you paste into the free score checker - your resume, and a job description if you add one for the requirement comparison - is sent to the AI model provider to produce your result and is not saved to any Knarrative account (the checker needs none) or stored in our database. That processing is subject to the model provider's own data policies. To enforce the 3 free scores per day we keep a usage counter keyed by IP address; counter rows older than the current day are deleted.

Optional resume tips by email. When you submit the signup form, we collect the name and email address you provide and your consent choice. If you tick the email-tips box, we use them to send a three-email series. The score checker does not require your email, and your resume text is not added to this list. You can unsubscribe through the link in each email or contact info@knarrative.app to stop the emails or request removal from the list.

Usage data. Package balances and generation history, needed to run your account.

What we do not do

We do not sell or rent personal data. We do not run advertising trackers or use advertising features. We do not share your resume content with anyone except the model provider that generates your package, and only for that purpose.

Analytics

We use Google Analytics 4 to measure site usage, with analytics cookies set only if you choose "Allow cookies". Before you make a choice, it runs in a cookieless mode: no analytics cookies are set and no advertising features are used, but Google still receives basic request data such as your IP address, browser type, and the page you viewed. If you choose "Allow cookies", Google Analytics sets cookies so we can recognise return visits and match a purchase to a visit. If you choose "Decline cookies", we remove those cookies and stay in cookieless mode. You can change your choice any time with the "Analytics settings" link at the bottom of each page. Resume text, job descriptions, and account details are never sent to Google Analytics.

Third-party processors

AI generation is provided through OpenRouter (writing model). Visit analytics is provided by Google Analytics. Payment processing is provided by Stripe; we never see or store card numbers. The optional tips list is stored and sent through HighLevel (LeadConnector), which uses Mailgun to deliver email.

Your choices

Email info@knarrative.app to export or delete your account and all associated content. Deletion removes your resumes, generations, and account within 30 days.

Contact

Knarrative, Vienna, VA - info@knarrative.app.